Well, Time Warner Cable is a terrible network. So I think his point still stands. It might not seem like a big deal but IMO, the difference between occasional High speed internet and Actual High speed internet is huge. I am literally willing to pay several hundred a month extra to have an apartment connected to FIOS on top of what FIOS actually costs.
My favorite (and I do mean my favorite) part of Time Warner is that to connect to my servers at CWRU a 5 min walk away I have to go through an public exchange node in DC. Seriously, Time Warner you and Level3 need to get that peering thing sorted out!