The thing with Enterprise software or, any software that finds a niche, really, is that it doesn't HAVE to be brilliantly made.
I'll be the first to agree that Blackboard is, pretty much, terrible. But it isn't cheap, and sells really well. What that tells you is that everyone screaming 'release, release' is right. If your product works and solves a problem, it doesn't have to be amazing to make money.
Their terribleness might open the doors to competition, but they're easily the market leader for a reason.
I'll be the first to agree that Blackboard is, pretty much, terrible. But it isn't cheap, and sells really well. What that tells you is that everyone screaming 'release, release' is right. If your product works and solves a problem, it doesn't have to be amazing to make money.
Their terribleness might open the doors to competition, but they're easily the market leader for a reason.