This is pretty close to the apology model as it was told to me via leadership/management training at one of my previous employers.
It works amazingly well in practice. Basically, people appreciate when you're honest about your mistakes because they make them too. I've had more than one of my engineers say that they respected me more by admitting fault.
And for those that don't appreciate the honesty? Well, you can't please everyone. I just don't worry about them because there are too few hours in the day to care about it.
It works amazingly well in practice. Basically, people appreciate when you're honest about your mistakes because they make them too. I've had more than one of my engineers say that they respected me more by admitting fault.
And for those that don't appreciate the honesty? Well, you can't please everyone. I just don't worry about them because there are too few hours in the day to care about it.