The grandma that would have phoned her nephew to fix the phone will still do the same thing now. She will not have magically switched to querying LLMs after a lifetime of technological illiteracy.
The tech-savvy person that uses AI today would have been more than capable than figuring out how to fix their router by using Google even without prior networking skills/experience 5-10 years ago.
Using AI to solve these problems is a novelty for a specific subset of the population. And the topic does matter.
Even the somewhat tech-illiterate mom would have been able to Google a recipe 10 years ago, or watch an Instagram reel 5 years ago. They were surely not going to call their friends to ask instructions on how to make an apple pie.
Pretending this is an AI novelty is indeed disingeneous.
> Pretending it's an AI novelty is... disingenuous.
yes, being able to debug your router through a simple conversation without bothering people is a novelty