Hacker Newsnew | past | comments | ask | show | jobs | submitlogin

We do it. We give the user the option to export debugging information and send it to us.
 help



Are your users technical people or non-technical? From my personal experience, once you pass certain number of users, most bugs are caught by your own systems through reported telemetry. It’s very rare for non-technicals to report a bug, as it’s easier to close the app and switch to competitor.



Guidelines | FAQ | Lists | API | Security | Legal | Apply to YC | Contact

Search: